How To Pick The Right Computer Repair Shop For Your Tech Needs!

lego computer repair technicianWHETHER YOU USE YOUR savvy tech devices for business or pleasure, over time all technical devices undergo daily wear and tear. Your device, whether it’s an expensive PC or a newly released cell phone, is capable of malfunctioning at any given time. This is why it is important to know who to call when your device is in need of repair. In case you’re not a technical expert, it may be hard for you to judge which companies that offer PC repair are deserving of your business. 

How Much Does The Computer Repair Shop Charge?

The last thing that someone expects is for their precious iPhone 6 or MacBook Air to not work properly. We expect our devices to perform their important functions correctly so that we can go about our daily lives. The last thing that we want is to spend extra cash on repairing our technical devices. Knowing how much the computer repair shop or technician that you choose charges for your technical repairs will be in your top priority list when  in choosing a company. You will want to know if the technician charges by the hour or if it is one flat rate. It is important to find this out before getting the bill. Most computer repair shops do a little of both. For businesses, you may want to ask about an annual contract so that you will always know that your tech devices will be up to date and you will know exactly who to call in case of an emergency.

How Much Experience Does The Technician Have?

Choosing the best computer repair shop can be overwhelming at first if you are not equipped with the right information. You will want to find out how much experience the technician has at fixing the problem that you are having with your device.  The more experience your specialist has with issues like yours, the faster it will be repaired (which implies a smaller bill if they charge by the hour). Some issues are very uncommon and your technician may not have seen your problem yet, so don’t worry if they don’t know exactly what is wrong with your device at the beginning. As long as he/she appears to be knowledgeable regarding the matter, you’re most likely in great hands.  Make sure to talk with the technician who will be repairing your device.

How Long Will It Take To Fix My Device?

When an issue arises with your device you will be eager to have your device fixed as quickly as possible. A normal repair time that you will want to look for is somewhere between two or three days, unless the computer repair shop is an on-site one, then you can expect 2-3 hours. You can expect more of a delay if a part is needed to repair your device and you would prefer not to pay double to have the part delivered overnight.  Any shop that anticipates that the repair would take more than three days might be a red flag for concern, unless they are a well-known and respected repair shop.

Free Diagnostics Are Important

It is not expected that you will know what exactly is wrong with your device, therefore, it is the computer repair shops’ job to educate you on what the issue is and how much it will cost to repair it. It is suggested that you find a computer repair shop that offers free diagnostics so that you don’t have to pay to find out what is wrong with your device and how much it will cost to repair it.

Finding the right computer repair shop for your device can easily be done if you follow the the above tips. As long as you ask the right questions and are equipped with the right knowledge, you will be able to choose the right shop for you. Will Power PCS has competitive rates, experienced technicians, quick turnaround time and  unlike Best Buy and other computer repair companies, we always offer 100% FREE Diagnostics.



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stephanie roy
stephanie roy
13:44 30 Dec 17
Will most certainly will be my computer specialist from now on. He does fast and very efficient work. My computer is now running like new. His prices are also very reasonable. I have another computer I will be him fix. Needless to say I am a very happy customer.
Dale Hanson
Dale Hanson
22:01 12 Dec 17
William was really helpful towards solving the problems I had. I have a custom desktop and he was able to diagnose my problems and find a solution that didn't require any additional parts. It only took him about 20 minutes to solve the issue too! He was polite when I made silly IT mistakes and even helped me root cause with an additional issue for no extra charge. If I have more issues I will definitely return here.
17:22 03 Jan 18
I had an issue with a brand new computer. Will opened his shop on New Years Day just so I could drop it off! A few hours later I received a phone call, the problem was solved! I didn’t expect to hear back for a few days. Will is fast and efficient.
22:20 11 Jan 18
If you are having computer problems this is the place to go. Had repairs done quickly and at a reasonable price. Everyone was friendly and helpful and I picked up a couple good suggestions.
Shayla Tucker
Shayla Tucker
21:02 02 Jan 18
Excellent customer service! Quickly ordered in the screen I needed to repair my laptop, and had my laptop repaired and returned back to me within an hour of my dropping it off. Thanks so very much!
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