IT Services & Solutions
Professional IT services for Albany-area businesses. From managed IT and cybersecurity to computer repair and custom software — get exactly what your business needs.
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Not sure which service is right for your business? Get a free, no-obligation IT assessment from our team.
Free IT Assessment 518-892-4419Featured IT Plans
Managed IT — Essential Plan
Full IT management starting at $99/user/month. 24/7 monitoring, helpdesk, antivirus, patch management, and backup monitoring included.
Learn More & OrderManaged IT — Complete Plan
Our most popular plan at $129/user/month. Unlimited helpdesk, monthly on-site visits, advanced security, priority response, and strategic IT planning.
Learn More & OrderAll IT Services & Products
Browse our complete catalog of IT services, support plans, and solutions for businesses of every size.
Cloud Backup
Cloud Backup — File Level
Automated cloud backup for critical business files and folders. Daily incremental backups, AES-256 encryption, 30-day retention, self-service restore portal, and 24/7 monitoring.
Cloud Backup — System State Images
Full system state image backups with bare-metal restore capability. Daily snapshots, AES-256 encryption, RTO under 4 hours, ransomware detection, and disaster recovery planning.
Managed IT Services
Proactive IT management, monitoring, and support for your business
Managed IT — Essential Plan
Full IT management starting at $99/user/month. 24/7 monitoring, helpdesk, antivirus, patch management, and backup monitoring included.
Managed IT — Complete Plan
Our most popular plan at $129/user/month. Unlimited helpdesk, monthly on-site visits, advanced security, priority response, and strategic IT planning.
Managed IT — Enterprise Plan
White-glove IT management at $199/user/month. Dedicated senior tech, 24/7 emergency support, compliance assistance, and vCIO consulting.
24/7 Network Monitoring
24/7 real-time infrastructure monitoring at $49/device/month. Catch issues before they become outages.
Business VoIP Phone System
Enterprise VoIP at $24/user/month. Auto-attendant, mobile app, call recording, and HD conferencing included.
Network Design & Installation
Business network design and installation starting at $999. Cabling, Wi-Fi, firewalls, VPN, and full documentation.
PBX Management
PBX Management — Standard
Managed PBX phone system administration. User provisioning, extension management, call routing, voicemail setup, firmware updates, toll fraud monitoring, and monthly health checks.
PBX Management — Premium
Full-service PBX management with advanced IVR, call recording, detailed analytics, quarterly optimization, 30-minute priority SLA, failover configuration, and vendor escalation.
PowerLine DMS
PowerLine DMS
Cloud-based dealer management system for powersports dealerships. Inventory management, F&I tools, parts & service, CRM, and real-time reporting — all in one platform. A Will Power PCs Company.
Repair Services
Desktop, laptop, and device repair services
SaleHTC Vive - Full Virtual Reality System
!VR CAPABLE PC REQUIRED! ROOM Scale VR Up to 11’5” x 11’5” Room-Scale Stage Teleport around boundless virtual worlds sitting at your desk, or create a dedicated room-scale play area where you can physically walk around. SteamVR™ Tracking provides the best experience possible, so play the way that works for you – seated, standing or room-scale. SteamVR Powered by SteamVR Enjoy over 1500 games for SteamVR, plus everything you love about Steam, including new releases, automatic game updates and millions of your closest friends. VIVE Controller Fully Immersive Precise, 360-degree controller and headset tracking, realistic graphics, directional audio and HD haptic feedback mean realistic movement and actions in the virtual world. It doesn’t get more first-person than this. VIVEPORT Free Trial to VIVEPORT Subscription Pick 5 VR titles to try each month for one low price. Receive a free trial when you sign up with VIVEPORT online or through the desktop app. VIVE Headset Play Safer The Chaperone system warns you about the boundaries of your play area, so you stay immersed in VR without worrying about the real-world. The front-facing camera also gives you a glimpse of the real-world – so you can sit down, grab a drink or carry on a conversation without taking off the headset. VIVE Video VIVE Video An immersive, cinematic VR video player for standard, 3D, 180˚and 360˚ videos saved on your computer. Available for free on VIVEPORT and Steam.
Computer & Laptop Repair
Expert computer repair starting at $89. Screen replacements, upgrades, OS reinstalls — most repairs done same-day.
Virus & Malware Removal
Thorough virus and malware removal for $129. System cleaning, protection setup, and 30-day guarantee included.
Data Recovery Service
Professional data recovery starting at $199. Free diagnosis and no-data-no-charge guarantee.
Security
Cybersecurity, backup, and data protection services
Cloud Backup & Disaster Recovery
Ransomware-proof cloud backups at $29/device/month. Automated daily backups with RTO under 4 hours.
Cybersecurity Protection Package
Complete cybersecurity at $39/user/month. EDR, email security, phishing training, and dark web monitoring.
SEO Services
SEO — Starter
Local SEO essentials: 10 keywords tracked, Google Business Profile optimization, monthly reporting, meta tag optimization, local citations, and basic schema markup.
SEO — Growth
Comprehensive SEO with 30 keywords tracked, 5 pages optimized monthly, 3-5 quality backlinks, GBP management, monthly audits, content creation, and competitor tracking.
SEO — Enterprise
Full-service SEO: 75+ keywords, 10-15 pages optimized monthly, 8-12 backlinks, 4 blog posts, full schema suite, CRO recommendations, and monthly strategy calls.
Support Plans
On-demand remote and on-site IT support
Remote support
Quick remote IT support for $69/session. Screen sharing troubleshooting by certified technicians.
Onsite support
On-site IT support for $199/visit. A certified technician comes to your location in the Capital Region.
IT Help Desk Support — Monthly
Unlimited IT helpdesk at $59/user/month. Under 30-minute response, phone/email/portal access.
Web & Software
Website design, hosting, and custom software development
SaleWebsite design and deployment
Professional website design and deployment starting at $649. Custom responsive design built for your business.
Yearly Web Hosting + Security and Backups
Annual web hosting with SSL, security monitoring, and automated backups for $144/year.
Custom Software Development
Custom business software starting at $2,500. Web apps, automation, API integrations, and customer portals.
SEO & Digital Marketing
SEO and digital marketing starting at $499/month. Local SEO, technical optimization, and monthly reporting.
Web Design
Website Design — Starter
Professional 5-page responsive website with custom design, contact form, Google Analytics, SSL, and basic SEO setup. Perfect for small businesses and personal brands.
Website Design — Storefront
Complete eCommerce website with WooCommerce, payment processing, product catalog, shipping configuration, inventory management, and advanced SEO. Ready to sell online.
Website Design — Custom Application
Fully custom web application or operational software. Database integration, API connections, user authentication, business process automation, and dedicated project management.
Web Hosting
Web Hosting — Basic
Managed WordPress hosting for a single website. 10 GB NVMe SSD, 5 email accounts, weekly backups, free SSL, server-level caching, and 99.9% uptime SLA.
Web Hosting — Business
Managed hosting for growing businesses. Up to 5 websites, 25 GB NVMe SSD, 25 email accounts, daily backups, Redis cache, CDN, staging environment, and malware scanning.
Web Hosting — Pro
Maximum performance hosting with unlimited sites, 50 GB NVMe SSD, unlimited email, SSH access, 90-day backup retention, DDoS protection, and 24/7 priority support.
Not Sure Where to Start?
Every business is different. Let us assess your IT needs and recommend the right services — completely free, no strings attached.