Virus & Malware Removal

Get Your Computer Back to Clean — Same-Day Virus Removal

Ransomware, browser hijackers, fake antivirus pop-ups, slowdowns from malware — we remove every type of infection and harden your system so it doesn't come back. Serving Albany, Schenectady, Troy & the Capital Region.

What's Included

Complete Malware Cleanup

Trojans, spyware, adware, browser hijackers, rootkits, ransomware — we scan with multiple engines and manually verify the removal so nothing hides in the registry or scheduled tasks.

Ransomware Recovery

Encrypted files? We assess decryptability, attempt recovery from shadow copies and backups, and rebuild safely when needed. We do not pay ransoms.

Same-Day Service

Most infections are resolved in 2–4 hours. Drop off in the morning, pick up clean by evening.

Performance Restoration

After cleanup we tune startup items, disable malware persistence, and update Windows so the machine feels new again.

Protection Setup

We install and configure a real endpoint protection product, set up browser hardening, and brief you on phishing/scam patterns so it doesn't happen again.

No Data Loss

We remove infections without wiping your files. If wipe-and-reinstall is the safer path, we back up your data first.

Everything Covered

  • Multi-engine malware scan
  • Manual rootkit verification
  • Browser hijacker removal
  • Ransomware assessment
  • Persistence removal (registry, tasks)
  • Startup optimization
  • Windows / OS updates
  • Endpoint protection install
  • Browser hardening
  • Phishing & scam briefing
  • 7-day reinfection warranty
  • Business workstation support

Frequently Asked Questions

Most virus removal jobs are $99–$179 flat — that includes the full cleanup, protection setup, and a 7-day reinfection warranty. We quote upfront before starting.
Sometimes — depends on the ransomware family. Some have known decryptors; others don't. We try shadow copies, restore points, and any backups first. We never recommend paying a ransom.
No — our default approach preserves your files. If we recommend wipe-and-reinstall (rare), we back up your data first and restore it after.
Common signs: sudden slowness, browser homepage changed, pop-ups when you're not browsing, programs you didn't install, antivirus disabled, files mysteriously encrypted, or the machine making outbound network connections at random times.
For some cases yes — we can connect remotely and clean up moderate infections. Severe infections (rootkits, ransomware, persistent boot-sector malware) require the machine in our shop.
Free antivirus removes the easy stuff but leaves persistence mechanisms intact — malware often returns within days. We manually verify removal of scheduled tasks, registry entries, browser extensions, and rootkit components that consumer AV misses.

Ready to Stop Fighting With Technology?

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120+ businesses trust Will Power PCs  |  5.0 Google rating (148 reviews)  |  Albany-based since 2012
518-764-7000 Free Assessment