Description
Enterprise-Grade Phone Management
Everything in Standard plus advanced configuration, analytics, and priority support for businesses that cannot afford phone downtime.
- Everything in Standard — All core PBX administration
- Advanced IVR & auto-attendant — Multi-level menus, time-based routing
- Call recording management — Storage, retention, compliance
- Detailed call analytics — Volume, hold times, missed calls, peak hours
- Quarterly optimization review — Tune your system for efficiency
- Priority support (30-min SLA) — Critical issues addressed fast
- Failover & redundancy — Keep phones working during outages
- Vendor liaison & escalation — We deal with your carrier
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